All Resources

How do I back up my email certificate?

Internet Explorer

  • Click Settings, then navigate to Tools > Internet Options > Content > Certificates.
  • On the Personal Certificates tab, select the SSL certificate you wish to back up and click Export.
  • Follow the Export wizard.
  • When requested, select “Yes, export the private key,” “Include all certificates in the certification path, if possible” and “Enable strong protection” under the Personal Information Exchange - p12/pfx.
  • Save to your chosen backup location, but leave the Type as Personal Information Exchange (*.pfx).
  • Select a password.
  • Once finished, the SSL certificate and associated private key is saved as a .pfx file. You can import this into other browsers and mail clients as required.

Firefox

  • Click the Open Menu button at the top-right corner, and select Options.
  • Select Advanced from the menu on the left.
  • On the Certificates tab, click View Certificates.
  • On the Your Certificates tab (of the Certificate Manager dialog box), select the SSL certificate you wish to back up and click Back Up.
  • First, create a file-name for the .p12, then select the location where you want to save the file.
  • Next, create a password to protect your .p12.
  • Once finished, the SSL certificate and associated private key is saved as a .p12 file. You can import this into other browsers and mail clients as required.

Chrome

  • Click the Chrome Wrench button, then navigate to Settings > Advanced Settings > HTTPS > Manage certificates.
  • In the Personal tab, select the SSL certificate you wish to back up and click Export.
  • Follow the Export wizard.
  • When requested, select “Yes, export the private key.”
  • Leave the Type as Personal Information Exchange (.pfx) and select “Include all certificates in the certification path, if possible.” Then, click Next.
  • Create a password and click Next.
  • First, create a file-name for the .p12, then select the location where you want to save the file.
  • You will see a confirmation screen listing the settings you have chosen. Click Back if you wish to amend any details. Click Finish to export the SSL certificate.
  • Once finished, the SSL certificate and associated private key is saved as a .pfx file. You can import this into other browsers and mail clients as required.