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FileMaker Cloud comes with a trial SSL certificate and "fmi.filemaker-cloud.com" domain that is good for the 1st 90 days. To continue using FileMaker Cloud beyond the trial period, you must purchase a different custom domain name and SSL certificate.
Purchase a new domain or sub-domain
Your domain name is the public-facing address that you would like to use to access FileMaker Cloud. Domain names can be purchased from a DNS registrar who keeps the domain in sync with your server's IP address or with another domain. Please keep the following points in mind when purchasing a domain name:
After you have purchased a domain name, follow the instructions below to purchase an SSL certificate for the new domain.
Purchase a new SSL certificate
Only the certificate provided in this process is supported in FileMaker Cloud. If you choose to use a different SSL certificate, be sure to test it before going into production.
Import the certificate
After purchasing the certificate, you will recieve an email containing your server certificate and additional intermediate certificates. If you purchased the recommended certificate, only the server certificate (YourDomainName.crt) needs to be imported into FileMaker Cloud. For all other types, the server certificate and intermediate certificates may need to be concatenated into a single bundled file before they can be imported. All certificates must be in Base64 encoded PEM format, which contain "-----BEGIN CERTIFICATE-----" and "-----END CERTIFICATE-----". Common extensions for this format are .pem, .crt or .cer.
NOTE: Certificates requested in FileMaker Server 14 or earlier using "fmsadmin certificate create" cannot be imported into FileMaker Cloud. Use OpenSSL to create a new CSR.
Update your CNAME record
After you import your SSL certificate, you will recieve an automated email from FileMaker with instructions to update your domain name's CNAME record with a string beginning with random characters and ending in .fmi.filemaker-cloud.com (for example, "fc-224-170-33-1475102152.fmi.fiemaker-cloud.com"). This is your FileMaker Cloud instance's "root" DNS that will remain the same even if your IP address changes. Login to your DNS registrar's site to update the CNAME record so that your custom domain name redirects to this root DNS. For specific instructions, please contact your DNS registrar.