• Start the Exchange Management Console by going to Start > Programs > Microsoft Exchange 2010 > Exchange Management Console.
  • Click the link to Manage Databases.
  • Select Server Configuration in the menu on the left and then New Exchange Certificate from the actions menu on the right.
  • When prompted for a friendly name, use a name to your liking. The name will not affect your request.
  • Under Domain Scope, you can check the box if you will be generating the CSR for a wildcard. Otherwise, just go to the next screen.

Note: If you do select that box for a wildcard, skip to step 8.

  • In the Exchange Configuration menu, select the services which you plan on running securely and enter the names through which you connect to those services as prompted.
  • At the next screen, you will be able to review a list of the names which Exchange 2010 suggests you include in your certificate request. Review those names and add any extra names at this point.
  • Your Organization should be the full legal name of your company.
    Your Organization Unit is your department within the organization. eg: IT, Web, Security, etc.
    If you do not have a State/Province, enter the city information again.
  • Click Browse to save the CSR to your computer as a .req file
  • Next click Save, then Next, then New
  • Finally click Finish to create the CSR.
  • You should now be able to open the CSR file created in a text editor of your choice. eg: Notepad, Wordpad, etc.

Note: When you submit the CSR to us (through your account or a support ticket) be sure to include the CSR in its entirety! This includes the -----BEGIN CERTIFICATE REQUEST----- and -----END CERTIFICATE REQUEST-----

Remember: That's 5 dashes on either side of the phrase.